Effective date and quick summary
Effective date: September 2026; data protection, cookies, and user rights in bd10 App
This policy explains what information is kept, why it is kept, and how you can control it; local context is also provided for users in Bangladesh, including bKash, Nagad, and Rocket.
bd10 App Data Export in 4 Steps
If you want a copy of your data, the process is short
- Create an account by logging in to bd10
- View data export in the Privacy section
- Choose file format: JSON or CSV
- Confirm, then take a secure copy
Many Dhaka-based users take JSON for quick review, and CSV is more convenient for small mobile files
What data is kept
Basic account information comes first
Account profile
Name, phone number, and login history may be kept to make bd10 Login more secure
Device and session
Device model, browser, and session time are logged; this helps detect unauthorized access, especially in 99.2% uptime monitoring
Transaction notes
References related to bKash, Nagad, and Rocket may be stored; these are used only for verification and support
Preferred settings
Language, notification, and cookies preferences are kept so you don't have to set many settings on the next visit
How data is collected
Data collection sources can be divided into
What you provide, what the system creates, and the security logs kept; bd10 App minimizes unnecessary fields so the footprint remains small
- Form data
- App usage events
- Cookies and local storage
Data protection and usage
Data is used only for explicit purposes
Account verification, risk reduction, customer support, and proper content display; these four core tasks after bd10 Register require no extra setup
No data is sold, and even if there are separate local settings for Dhaka or Chattogram users, the main policy remains the same
Cookies and tracking
Cookies make things easier in minutes
Session persistence, remembering preferences, and showing security alerts; some cookies last 24 hours, some remain until the browser is closed
Security and access protection
Encryption and session checks continue
If unusual login is detected, the system alerts; use bd10 APK or the browser you use, the same security level remains
User rights
You have control over your data
- You can view data
- You can correct incorrect data
- You can request a copy
- You can disable specific tracking
On any request, we usually respond within 7 business days; identity verification may be required
Age limit and account security
Do not create an account if you are under 18
There is no intention to collect minors' data separately; if suspected, account review or restricted access may be given
Time limits and restrictions
Time varies by type of request
General access records are available quickly, but full data export may take up to 48 hours, especially if verification is required
Some logs are kept for legal or security reasons and cannot always be deleted
Final Word
Privacy, cookies, and user rights are clearly kept in the bd10 App; Bangladesh users in cities like Dhaka also receive assistance on the same terms for bKash, Nagad, or Rocket